http://leasewebnoc.com/ en A list of all planned maintenance windows for the LeaseWeb network. http://leasewebnoc.com/en/maintenance/868 http://leasewebnoc.com/en/maintenance/868 Enddate: June 27th 2013 09:00:00 (CEST)

Dear Customer,

In order for LeaseWeb to maintain the highest levels of availability and service to our customers, it is sometimes necessary for us to carry out planned maintenance. We apologize for any resulting inconvenience.

Description:
Router Supervisor Engine will be replaced.

Maintenance window:
Start Time: 27th of June 2013 @ 07:00 CEST
End Time: 27th of June 2013 @ 09:00 CEST

We have planned the maintenance window for 2 hours, however the actual downtime for your services should not exceed 30 minutes.

The following ranges will be impacted:
46.165.248.0/22
91.109.16.0/21
2A00:C98:2040::/44 ]]> http://leasewebnoc.com/en/maintenance/863 http://leasewebnoc.com/en/maintenance/863 Enddate: June 21st 2013 08:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this emergency maintenance.

Recently (2013-06-14) there was an issue with the core routers of the high volume network in the Netherlands, EvoSwitch. During this maintenance we will replace hardware of the core routers which is suspected by our vendor to be causing the issue we had.

Prefixes which are affected by this maintenance are:
5.79.64.0/20
2001:1AF8:4700::/40 ]]> http://leasewebnoc.com/en/maintenance/867 http://leasewebnoc.com/en/maintenance/867 Enddate: June 19th 2013 07:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this emergency maintenance.

We have had issues with one of our routers and we have planned a maintenance to upgrade its software within next two weeks (not announced yet), but because of last problems with routing-processor of that router (about an hour ago) we decided to perform an emergency maintenance this night.

We will do a software upgrade which will require two consecutive reboots of the router. You can expect twice about 20 minutes downtime within the maintenance window: 05:30-06:30 CEST (UTC+2) on 19th of June 2013.
We will be upgrading to an advised by vendor software version with all recommended updates.

Prefixes which are affected by this maintenance are:
95.211.208.0/21
95.211.60.0/23
95.211.104.0/23
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
2001:1AF8:4050::/44
2001:1AF8:4070::/44
............
82.150.152.0/25
212.7.206.0/23
212.7.210.0/24


[UPDATE 6:05]
First reboot went smooth, we are preparing the second one. We have overestimated the downtime, it seems to be just 10 minutes per reboot. Next updates will follow soon.

[UPDATE 6:30]
We are having difficulties with the second reboot, we are prolonging this maintenance window till 7:00 CEST (UTC+2).

[UPDATE 6:50]
Second and last reboot is in progress. We are sorry we had to extend this maintenance window.

[UPDATE 7:05]
The router is back up, doing traffic. The maintenance is now finished. ]]> http://leasewebnoc.com/en/maintenance/862 http://leasewebnoc.com/en/maintenance/862 Enddate: June 18th 2013 09:00:00 (CEST)

Dear customer

Please note that on Tuesday 18th June between 07:00 and 09:00 CEST we will be carrying out routine system maintenance on our internal servers.

During this maintenance you may get errors in the payments page on the Self Service Center.

We apologize for any inconvenience this may cause. ]]> http://leasewebnoc.com/en/maintenance/861 http://leasewebnoc.com/en/maintenance/861 Enddate: June 14th 2013 15:40:00 (CEST)

Dear Customer,

Today at 15:25 CEST we will perform a reboot of nodes in our central server installation platform.

During the announced timeframe there will be a short interruption for server reinstallations launched from the Self Service Centre and CIS.

This maintenance only affects Self Service Centre and CIS reinstallations in the Netherlands. Reinstallations for Germany and the United States of America are not affected by this maintenance.

Update: The nodes are restarted successfully. All services are back online. ]]> http://leasewebnoc.com/en/maintenance/860 http://leasewebnoc.com/en/maintenance/860 Enddate: June 14th 2013 13:00:00 (CEST)

Dear Customer,

Today at 12:15 CEST we will perform an additional emergency maintenance on our central server installation platform to improve the platform.

During the announced timeframe we expect some small interruptions for server reinstallations launched from the Self Service Centre and CIS.

This maintenance only affects Self Service Centre and CIS reinstallations in the Netherlands. Reinstallations for Germany and the United States of America are not affected by this maintenance.

Update: The maintenance was successfully completed. We are sorry for any inconvenience caused. ]]> http://leasewebnoc.com/en/maintenance/859 http://leasewebnoc.com/en/maintenance/859 Enddate: June 13th 2013 16:00:00 (CEST)

Dear Customer,

Today at 15:30 CEST we will perform emergency maintenance on our central server installation platform to fix some issues.

We expect an interruption of several to 30 minutes for server reinstallations launched from the Self Service Centre and CIS.

This maintenance affects Self Service Centre and CIS reinstallations in the Netherlands. Reinstallations for Germany and the United States of America are not affected by this maintenance.

Update: We are sorry for a small delay that may have caused a small hickup after 16:00 CEST. All services are currently back online. ]]> http://leasewebnoc.com/en/maintenance/858 http://leasewebnoc.com/en/maintenance/858 Enddate: June 13th 2013 07:00:00 (CEST)

Dear Sir/Madam,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

We are going to upgrade our high volume routers at EvoSwitch dataceter with the new version of Juniper software which is supposed to fix a bug which affected us several times in the past.

The maintenance will take place between 05:30 and 07:00 CEST (UTC+2) on the 13th of June 2013.

Please note there is a similar maintenance announced for 11th June. If the IP addresses of your servers match the following list, you may experience downtime on either 11th or 13th of June.

This are prefixes configured in that part of the network:

5.79.80.0/22
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1af8:4600::/40

............

46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24

[ UPDATE ]
We will combine this maintenance with the chassis swap thus we expanded the maintenance window to 90 minutes, however the actual downtime of your services shouldn't be more than 45 minutes.

[Update 13-06-2013 07:10:00 CEST]
We have completed the maintenance successfully and all circuit back online.
Should you encounter any problems, please contact support@leaseweb.com

[Update 13-06-2013 07:50:00 CEST]
We have some issues with the routing engine, some circuits are having issues, we are busy fixing it.
Further updates will be posted when done.

[Update 13-06-2013 08:20:00 CEST]
We have severe issues and had to force reload the router engine linecard.
Further updates will be posted when done.
Sorry for the inconvenience caused.


[Update 13-06-2013 08:33:00 CEST]
After reloading the router all sessions are back up again and all circuit back online.
Sorry for the inconvenience caused.
Should you encounter any problems, please contact support@leaseweb.com ]]> http://leasewebnoc.com/en/maintenance/850 http://leasewebnoc.com/en/maintenance/850 Enddate: June 12th 2013 08:00:00 (CEST)

Dear Customer,

As we experienced issues recently in the German high-volume network with one of the line-cards we will need to invoke this maintenance. During this maintenance we will replace a hardware component of the affected router to resolve this issues.

Affected prefixes are listed below:

46.165.196.0/21
37.58.52.0/23
2A00:C98:2010::/44
............

5.61.32.0/20
37.1.192.0/21

We do apologize for any inconvenience caused, and do our best to reduce the impact.

Update @ 07:15
Maintenance is finished and everything is back online ]]> http://leasewebnoc.com/en/maintenance/854 http://leasewebnoc.com/en/maintenance/854 Enddate: June 12th 2013 07:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this emergency maintenance.

Due to several random linecard failures which we experienced during the last days we will be upgrading the software on one of our high volume routers, which is located in the AMS1 datacenter.

After the software upgrade, we will issue a switchover which will cause packet loss and actual downtime for a short period.

Affected ranges:
95.211.208.0/21
82.150.152.0/25
94.75.218.0/23
94.75.232.0/24
94.75.250.0/24
95.211.60.0/23
95.211.104.0/23
212.7.206.0/23
212.7.210.0/24
212.7.205.0/24
194.0.5.0/24
194.0.28.0/24
194.0.29.0/24
194.0.30.0/24
194.0.31.0/24
5.79.66.192/27
5.79.67.64/28
2001:1af8:4070::/44
2001:1af8:4050::/44
2001:1af8:fe00::/39
2001:678:2c::/48 ]]> http://leasewebnoc.com/en/maintenance/853 http://leasewebnoc.com/en/maintenance/853 Enddate: June 11th 2013 06:30:00 (CEST)

Dear Sir/Madam,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

We are going to upgrade our high volume routers at EvoSwitch dataceter with the new version of Juniper software which is supposed to fix a bug which affected us several times in the past.

The maintenance will take place between 06:00 and 06:30 CEST (UTC+2) on the 11th of June 2013.

Please note there is a similar maintenance announced for 13th June. If the IP addresses of your servers match the following list, you may experience downtime on either 11th or 13th of June.

This are prefixes configured in that part of the network:

5.79.80.0/22
62.212.72.0/23
62.212.82.0/23
62.212.85.0/24
62.212.88.0/23
82.192.78.0/24
82.192.84.0/23
82.192.90.0/23
82.192.94.0/23
83.149.70.0/23
83.149.124.0/22
85.17.24.0/21
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.128.0/22
95.211.132.0/23
95.211.136.0/21
95.211.144.0/20
95.211.200.0/21
2001:1af8:4010::/44
2001:1af8:4600::/40

............

46.243.0.0/22
46.243.4.0/23
146.185.0.0/23
190.105.0.0/24
212.7.204.192/26
212.7.206.128/27
212.7.212.0/23
216.59.55.0/24
216.59.59.0/24
216.59.60.0/24

[UPDATE 06:30] The maintenance has been successfully performed, and as far as we can see the bug has been resolved by this update. ]]> http://leasewebnoc.com/en/maintenance/851 http://leasewebnoc.com/en/maintenance/851 Enddate: June 6th 2013 08:30:00 (CEST)

Dear customer

Please note that on Thursday 6th June between 07:00 and 08:30 CEST we will be carrying out routine system maintenance on our internal servers.

The secure client area will be unavailable until the maintenance tasks are completed.

We apologize for any inconvenience this may cause. ]]> http://leasewebnoc.com/en/maintenance/842 http://leasewebnoc.com/en/maintenance/842 Enddate: May 28th 2013 10:00:00 (CEST)

Dear LeaseWeb Customer,

We will perform maintenance on our LeaseWeb Cloud management servers in the Netherlands.

Date: 28 May 2013
Time: 09:00 - 10:00 CEST (GMT+2)

The expected downtime is one hour. This maintenance will not have an impact on your Virtual Server(s). However, you will not be able to perform the following tasks using the Self Service Center:

• Retrieve the status of your Virtual Server(s)
• Start, stop, and reboot your Virtual Server(s)

This maintenance only affects the Virtual Server platform in the Netherlands. We will monitor our platform to ensure that everything is running properly after the maintenance.

For further information, please contact support@leaseweb.com.

Thank you for your time. ]]> http://leasewebnoc.com/en/maintenance/846 http://leasewebnoc.com/en/maintenance/846 Enddate: May 23rd 2013 07:00:00 (CEST)

Dear Customer,

Recently there were some issues with one high-volume router in the German network. To guarantee the quality of the LeaseWeb network we need to follow-up with this. During this maintenance we will replace a blade.

Affected prefixes are listed below:

46.165.196.0/21
37.58.52.0/23
2A00:C98:2010::/44
............

5.61.32.0/20
37.1.192.0/21

We do apologize for any inconvenience caused, and do our best to reduce the impact.

Update at 06:50
The maintenance was successful. If you experience any issues after this maintenance please contact us via support@leaseweb.com

Update at 7:15
After monitoring it for a while there are apparently still issues. We will need to look into this further and come up with a follow-up plan. This will be posted on the NOC when this is known. ]]> http://leasewebnoc.com/en/maintenance/847 http://leasewebnoc.com/en/maintenance/847 Enddate: May 22nd 2013 07:00:00 (CEST)

Dear Customer,

As part of our commitment to continually improve the level of service you receive from LeaseWeb we are undertaking this maintenance.

We will be moving the upstream links of one of our high volume routers located in the EvoSwitch datacenter (Haarlem, Netherlands) for better connectivity.

The maintenance will take place in 2 phases.

First Start Time: 22nd of May 2013 @ 05:00 CEST
First End Time: 22nd of May 2013 @ 07:00 CEST

Second Start Time: 29th of May 2013 @ 05:00 CEST
Second End Time: 29th of May 2013 @ 07:00 CEST

We have planned the maintenance window for 2 hours, however the actual downtime for your services should not exceed 15 minutes.

The following ranges might be impacted:

82.192.78.0/24
85.17.72.0/23
85.17.90.0/24
85.17.132.0/24
85.17.136.0/24
85.17.147.0/24
85.17.153.0/24
85.17.172.0/24
85.17.190.0/23
95.211.88.0/22
95.211.202.0/24
146.185.0.0/23
190.105.0.0/24
2001:1af8:4010::/44


[UPDATE]
We have successfully completed the maintenance,
all services are restored. If you may experience any problems please contact our support department.

[UPDATE 29-05-2013 07:30 CEST]
We have successfully completed the maintenance,
If you may experience any problems please contact our support department. ]]>